Application Support Training Classes for April 2021



CRM Basic Training This course will cover customer look up and creation, pre-sales, and will cover the steps to create a basic quote. Any individual new to creating quotes in SAP CRM will benefit from this course.   Date: April 9, 2021, 1:00 p.m. ET Duration: 2 hours Instructor: Kamran Memon   REGISTER HERE   This will be a Microsoft Teams meeting.  Please add the date and time to your calendar and use the link below to join the meeting on March 5.   Microsoft Teams meeting for CRM Basic Training Join on your computer or mobile app Click here to join the meeting Or call in (audio only) +1 812-463-3719,,195918455#   United States, Evansville Phone Conference ID: 195 918 455# Find a local number | Reset PIN Learn More | Meeting options       CRM Territory Assignment Training This course will cover assigning territories in CRM.  Territory Assignment allows Salespeople to see their customers in CRM. This class would benefit Sales Coordinators and Sales Managers.   Date: April 16, 2021 1:00 p.m. ET Duration: 2 hours Instructor: Julie Underwood   REGISTER HERE   This will be a Microsoft Teams meeting.  Please add the date and time to your calendar and use the link below to join the meeting on March 12.   Microsoft Teams meeting for Territory Assignment Training Join on your computer or mobile app Click here to join the meeting Or call in (audio only) +1 812-463-3719,,371566878#   United States, Evansville Phone Conference ID: 371 566 878# Find a local number | Reset PIN Learn More | Meeting options       Toyota 360 Support Process Flow Overview This class will cover what the Toyota 360 Support promise entails and how the program flows through different departments, both at dealers and TMH. This course will benefit all Sales, Fleet, Service, and Parts Personnel.   Date: April 30, 2021 1:00 p.m. ET Duration: 1.5 hours Instructor: Jeff Beck, Ashley Whitlock, and Steve Miller, Jr     REGISTER HERE   This will be a Microsoft Teams meeting.  Please add the date and time to your calendar and use the link below to join the meeting on March 19.   Microsoft Teams meeting for Toyota 360 Support Process Join on your computer or mobile app Click here to join the meeting Or call in (audio only) +1 812-463-3719,,85120268#   United States, Evansville Phone Conference ID: 851 202 68# Find a local number | Reset PIN Learn More | Meeting options     Once you have selected which class you would like to attend, you will be directed to a screen to enter your information and register for the session. Please block out your calendar for the time allowed. On the day of the training, please pull up this document and click to join your meeting. You may be requested to download something before the class opens.   Each course will begin with an introduction by the instructor before covering the course material. Due to the size of these classes, all questions will be held until the end of the session. You may also submit questions  before  the class to  dealer.support@TMHU.com  so the instructor can make sure to include the answer during class.  If you have any questions  after  the session, you may submit them to  dealer.support@TMHU.com ,  and they will get you the answer.