Application Support Training Classes for May 2021



CRM Basic Training This course will cover customer look up and creation, pre-sales, and the steps to create a basic quote. Any individual new to creating quotes in SAP CRM will benefit from this course.                Date: May 7, 2021, 1:00 p.m. ET Duration: 2 hours Instructor: Kamran Memon   REGISTER HERE   This will be a Microsoft Teams meeting. Please add the date and time to your calendar and use the link below to join the meeting on May 7.   Microsoft Teams meeting for CRM Basic Training Join on your computer or mobile app Click here to join the meeting Or call in (audio only) +1 812-463-3719,,303393249#   United States, Evansville Phone Conference ID: 303 393 249# Find a local number | Reset PIN Learn More | Meeting options     Staff Master Training This course will cover entering employees into Staff Master.  This class will benefit Staff Master Administrators.   Date: May 14, 2021 1:00 p.m. ET Duration: 1.5 hours Instructor: Julie Underwood   REGISTER HERE   This will be a Microsoft Teams meeting.  Please add the date and time to your calendar and use the link below to join the meeting on May 14.   Microsoft Teams meeting for Staff Master Training Join on your computer or mobile app Click here to join the meeting Or call in (audio only) +1 812-463-3719,,192935742#   United States, Evansville Phone Conference ID: 192 935 742# Find a local number | Reset PIN Learn More | Meeting options     Toyota 360 Support Process Flow Overview This Class will cover what the Toyota 360 Support promise entails, and how the program flows through different departments, both at dealers and TMH. This course will benefit all Sales, Fleet, Service, and Parts personnel.   Date: May 28, 2021 1:00 p.m. ET Duration: 1.5 hours Instructor: Jeff Beck, Ashley Whitlock and Steve Miller, Jr     REGISTER HERE   This will be a Microsoft Teams meeting. Please add the date and time to your calendar and use the link below to join the meeting on May 28.   Microsoft Teams meeting for Toyota 360 Support Process Join on your computer or mobile app Click here to join the meeting Or call in (audio only) +1 812-463-3719,,291376513#   United States, Evansville Phone Conference ID: 291 376 513# Find a local number | Reset PIN Learn More | Meeting options   Once you have selected which class you would like to attend, you will be directed to a screen to enter your information and register for the session. Please block out your calendar for the time allowed. On the day of the training, please pull up this document and click to join your meeting. You may be requested to download something before the class opens.   Each course will begin with an introduction by the instructor before covering the course material. Due to the size of these classes, all questions will be held until the end of the session. You may also submit questions  before  the class to  dealer.support@TMHU.com  so the instructor can make sure to include the answer during the class. If you have a question  after  the session, you may submit them to  dealer.support@TMHU.com ,  and they will get you the answer.