Month: May 2021

On Monday, April 12, 2021, Dealer Connect went live at our first pilot dealer, Toyota Material Handling MidSouth, after two years of effort! With just a month of the new system in operation, MidSouth has already seen an increase in functionality across departments leading to process improvement and quicker decision making. Kyle Thompson, Director of […]

On Monday, April 12, 2021, Dealer Connect went live at our first pilot dealer, Toyota Material Handling MidSouth, after two years of effort! With just a month of the new system in operation, MidSouth has already seen an increase in functionality across departments leading to process improvement and quicker decision making. Kyle Thompson, Director of […]

E-Commerce Training Opportunities The TMH Digital Commerce team will be conducting two trainings in June as a refresher on e-commerce processes for new associates that are just starting with our e-commerce program.   Please register under the Application Support Training on the portal to attend. Don’t forget to add the training to your calendar with […]

Located on the Dealer Portal at Dealer Tools > Value Selling > Value Selling Tools is the launch button for the Competitive Intelligence Application.   Data is available and sortable (and can be exported to Excel) by Lift Truck Manufacturer and Equipment Type (i.e., Stand-Up Rider Electric). The user can choose up to four models […]

Toyota Material Handling’s vision is to create a dynamic Dealer Playbook by functional department which standardizes dealer best practices that exceed customer expectations and as a result, builds customer loyalty and improves dealer profitability. Also, we want to make it easier for the end-customer to do business and manage their business with dealers as well […]

Additions and removals have been made to the portal regarding summary sheets for May 2021 For a list of Toyota’s NA, NPP and LDNA customers, please visit the Toyota Portal at: Lift Trucks > Sales Support > NPP/LDNA/NA > (select account- LDNA, NPP, NA) > Customer Summary Sheets   TMH Dealer National Accounts   LDNA […]

The Application Support team will work with other departments to hold training sessions on Fridays this month. Sign up using the registration links in the course descriptions below.   CRM Basic Training This course will cover customer look up and creation, pre-sales, and will cover the steps to create a basic quote. Any individual new […]