The Application Support team will work with other departments to hold training sessions on Fridays this month. Sign up using the registration links in the course descriptions below. CRM Basic Training This course will cover customer lookup and creation, pre-sales, and will cover the steps to create a basic quote. Any individual new to creating quotes in SAP CRM will benefit from this course. Date: August 6, 2021, 1:00 p.m. ET Duration: 2 hours Instructor: Kamran Memon REGISTER HERE This will be a Microsoft Teams meeting. Please add the date and time to your calendar and use the link below to join the meeting on August 6. Microsoft Teams meeting for CRM Basic Training Join on your computer or mobile app Click here to join the meeting Or call in (audio only) +1 812-463-3719,,580103509# United States, Evansville Phone Conference ID: 580 103 509# Find a local number | Reset PIN Learn More | Meeting options Capacity Name Plate Basic Training This class will focus on starting a new Name Plate request, searching for a product, and how to create a new one. This course will benefit all parts department and sales department personnel. Date: August 13, 2021 1:00 p.m. ET Duration: 1.5 hours Instructor: Gloria Jackson/Nancy Rotert REGISTER HERE This will be a Microsoft Teams meeting. Please add the date and time to your calendar and use the link below to join the meeting on August 13. Microsoft Teams meeting for Capacity Nameplate Training Join on your computer or mobile app Click here to join the meeting Or call in (audio only) +1 812-463-3719,,270202860# United States, Evansville Phone Conference ID: 270 202 860# Find a local number | Reset PIN Learn More | Meeting options Toyota 360 Support Process Flow Overview This class will cover what the Toyota 360 Support promise entails and how the program flows through different departments, both at dealers and TMH. This course will benefit all Sales, Fleet, Service, and Parts personnel. Date: August 20, 2021 1:00 p.m. ET Duration: 1.5 hours Instructor: Jeff Beck, Ashley Whitlock, and Steve Miller, Jr REGISTER HERE This will be a Microsoft Teams meeting. Please add the date and time to your calendar and use the link below to join the meeting on August 20. Microsoft Teams meeting for Toyota 360 Support Process Join on your computer or mobile app Click here to join the meeting Or call in (audio only) +1 812-463-3719,,406946700# United States, Evansville Phone Conference ID: 406 946 700# Find a local number | Reset PIN Learn More | Meeting options MyToyota Store Parts Order Processing The training will walk through a short site demo highlighting functionality relevant to the parts side of the site. The training will also review the parts order processing and go over best practices. Those that would benefit would be parts managers and parts staff that are involved with the order processing. Date: August 27, 2021 1:00 p.m. ET Duration: 1 hour Instructor: TMH Digital Commerce Team REGISTER HERE This will be a Microsoft Teams meeting. Please add the date and time to your calendar and use the link below to join the meeting on August 27. Microsoft Teams meeting for MyToyota Store Parts Order Join on your computer or mobile app Click here to join the meeting Or call in (audio only) +1 812-463-3719,,21697105# United States, Evansville Phone Conference ID: 216 971 05# Find a local number | Reset PIN Learn More | Meeting options Once you have selected which class you would like to attend, you will be directed to a screen to enter your information and register for the session. Please block out your calendar for the time allowed. On the day of the training, please pull up this document and click to join your meeting. You may be requested to download something before the class opens. Each course will begin with an introduction by the instructor before covering the course material. Due to the size of these classes, all questions will be held until the end of the session. You may also submit questions before the class to dealer.support@toyotatmh.com so the instructor can make sure to include the answer during the class. If you have a question after the session, you may submit them to dealer.support@toyotatmh.com , and they will get you the answer.
Application Support Training Classes for August 2021
