The Application Support team will work with other departments to hold training sessions on Fridays this month. Sign up using the registration links in the course descriptions below. CRM Basic Training This course will cover customer lookup, creation, and pre-sales. It will also cover the steps to create a basic quote. Any individual new to creating quotes in SAP CRM will benefit from this course. Date: September 10, 2021, 1:00 p.m. ET Duration: 2 hours Instructor: Kamran Memon REGISTER HERE This will be a Microsoft Teams meeting. Please add the date and time to your calendar and use the link below to join the meeting on September 10. Microsoft Teams meeting for CRM Basic Training Join on your computer or mobile app Click here to join the meeting Or call in (audio only) +1 812-463-3719,,727107981# United States, Evansville Phone Conference ID: 727 107 981# Find a local number | Reset PIN Learn More | Meeting options MyToyota Store Accounting Training The training will review the financial side of eCommerce for both parts and equipment. The training will walk through all payment scenarios, WePay, and best practices. Those that would benefit would be WePay Admin roles, Accounting Managers, and accounting staff involved with eCommerce, Sales Managers, and Parts Managers. Date: September 17, 2021 1:00 p.m. ET Duration: 1 hour Instructor: TMH Digital Commerce Team REGISTER HERE This will be a Microsoft Teams meeting. Please add the date and time to your calendar and use the link below to join the meeting on September 17. Microsoft Teams meeting for MyToyota Store Accounting Training Join on your computer or mobile app Click here to join the meeting Or call in (audio only) +1 812-463-3719,,913640512# United States, Evansville Phone Conference ID: 913 640 512# Find a local number | Reset PIN Learn More | Meeting options Toyota 360 Support Process Flow Overview This class will cover what the Toyota 360 Support promise entails, and how the program flows through different departments, both at dealers and TMH. This course will benefit all Sales, Fleet, Service, and Parts personnel. Date: September 24, 2021 1:00 p.m. ET Duration: 1.5 hours Instructor: Jeff Beck, Ashley Whitlock and Steve Miller, Jr REGISTER HERE This will be a Microsoft Teams meeting. Please add the date and time to your calendar and use the link below to join the meeting on September 24. Microsoft Teams meeting for Toyota 360 Support Process Join on your computer or mobile app Click here to join the meeting Or call in (audio only) +1 812-463-3719,,536619496# United States, Evansville Phone Conference ID: 536 619 496# Find a local number | Reset PIN Learn More | Meeting options Once you have selected which class you would like to attend, you will be directed to a screen to enter your information and register for the session. Please block out your calendar for the time allowed. On the day of the training, please pull up this document and click to join your meeting. You may be requested to download something before the class opens. Each course will begin with an introduction by the instructor before covering the course material. Due to the size of these classes, all questions will be held until the end of the session. You may also submit questions before the class to dealer.support@toyotatmh.com so the instructor can make sure to include the answer during the course. If you have a question after the session, you may submit them to dealer.support@toyotatmh.com , and they will provide an answer.
Application Support Training Classes for September 2021
