Month: September 2021

It is with mixed emotion that I share with you the upcoming retirement of Jeff Rufener, TMH President and CEO on December 31, 2021. Jeff joined Toyota 10 years ago as TMHU’s president. In his tenure with Toyota, he led the company through the successful relocation of TMHU’s headquarters from Irvine, California to Columbus, Indiana, […]

Toyota is excited to announce the release of more of the 22 new models to the product portfolio.   With 22 new models, we are launching more products than ever and are providing solutions that will help you break into new accounts and industries. Our focus continues to be on electric products and being highly […]

Toyota Material Handling announces the early release of the first 8 of 22 new electric forklift models to your product portfolio.   With 22 total new models coming this fall, this will be Toyota’s most extensive product release ever. The products are part of a complete set of solutions that will help you break into […]

Toyota Material Handling Midsouth As a direct result of implementing the Lead Technician program in 2020, the Midsouth service department has become more efficient and productive than ever before. With a quick phone call to their Lead Technician, the Field Technicians can resolve issues without needing the attention of the Service Manager. This has led […]

Your Value Selling Team is pleased to share that Dr. Forklift videos are now available in the Value Selling folder on the TMH portal in support of the upcoming new product launches. We will be expanding the Dr. Forklift video library as more products become available.   New videos available NOW

WHAT’S NEW   LITHIUM-ION BATTERY   New Catalog in LMS: Lithium-Ion Battery Training is now available for Dealer Associates. The courses can be found under the "Energy Solutions" catalog in the Dealer Portal.     TECHNICAL TRAINING     Technical Training Resumes at TMH:  We welcomed students from Southern States Toyotalift to TMH Headquarters for […]

WARRANTY TEAM ORGANIZATION   Please note the below (3) changes in regards to the warranty organization. Warranty Specialists have changed their alignment from Territory to OEM/Products. This will allow specialization of product knowledge, better alignment with the Technical Services team, and increased accountability among the Warranty Specialists.   The product/model type will now determine which […]