Dealer Connect Clarifications: We would like to share some information that was of most interest during Toyota Week (November 1 –5, 2021). Current State of Dealer Connect MidSouth has been LIVE with Dealer Connect for 7+ months with the following functionality: Field Service mobile for techs Business Connect for back-office staff Sales, Rental, Service, Parts etc. Southwest is preparing for Go-Live with full Dealer Connect core functionality Security of Dealers’ non-Toyota information while on Dealer Connect Data will only be shared with TMH and/or other dealers as governed by the data-sharing agreement defined in the dealer agreement. There will be third-party audits of data that is shared. This will provide a safety net to ensure that no inappropriate data is shared…even accidentally. Microsoft security protocols are being implemented to protect dealer data from unwanted access via hacking or other nefarious means. We also have the Data Governance Committee that is comprised of Dealer staff nominated by the NDAC and select TMH staff. TMH is committed to deploying, enhancing, and supporting Dealer Connect across the entire TMH dealer network. Below is a list of open positions we are actively working to fill to best serve you: Development area: 3 Product Owners 2 QA testers Implementation: 1 additional Project Manager 1 more Data Analyst for migration Support and Operations: Licensing Analyst Learning Experience Designer Data Steward Demos of Dealer Connect Demos will begin in January and continue each month The links to join the demos will be posted in the Dealer Connect section of the Dealer Newsletter A hyperlink to the first monthly demo will be in next month’s newsletter Special Note: Please reach out to us, your Dealer Connect Team , with any questions or concerns to ensure you are receiving the most accurate and up-to-date answers. We are always here for you!
Dealer Connect Clarifications
