Application Support Training Classes for February 2023



The Application Support team will work with other departments to hold training sessions on Fridays this month. Sign up using the registration links in the course descriptions below.

CRM Basic Training

This course will cover customer look-up and creation, pre-sales, and will cover the steps to create a basic quote. Any individual new to creating quotes in SAP CRM will benefit from this course.

  • Date: February 10, 2023, 1:00 p.m. ET
  • Duration: 2 hours
  • Instructor: Kamran Memon

REGISTER HERE

This will be a Microsoft Teams meeting. Please add the date and time to your calendar and use the link below to join the meeting on February 10.

Microsoft Teams meeting for CRM Basic Training

Join on your computer, mobile app, or room device

Click here to join the meeting

Meeting ID: 239 291 538 324
Passcode: YpbD7G

Download Teams | Join on the web

Or call in (audio only)

+1 812-463-3719,,289391719#   United States, Evansville

Phone Conference ID: 289 391 719#

Find a local number | Reset PIN

Learn More | Meeting options


Toyota 360 Support Process Flow Overview

This class will cover what the Toyota 360 Support promise entails and how the program flows through different departments at each Dealer location and TMH. This course will benefit all Sales, Fleet, Service, and Parts Personnel.

  • Date: February 17, 2023, 1:30 p.m. ET
  • Duration: 1.5 hours
  • Instructor: Jeff Beck, Andrew Chandler, and Steve Miller, Jr

REGISTER HERE

This will be a Microsoft Teams meeting. Please add the date and time to your calendar and use the link below to join the meeting on February 17.

Microsoft Teams meeting for Toyota 360 Support Process

Join on your computer, mobile app, or room device

Click here to join the meeting

Meeting ID: 235 656 918 500
Passcode: FAAGN2

Download Teams | Join on the web

Or call in (audio only)

+1 812-463-3719,,230844979#   United States, Evansville

Phone Conference ID: 230 844 979#

Find a local number | Reset PIN

Learn More | Meeting options


Once you have selected which class you would like to attend, you will be directed to a screen to enter your information and register for the session. Please block out your calendar for the time allowed. On the day of the training, please pull up this document and click to join your meeting. You may be requested to download something before the class opens.


Each course will begin with an introduction by the instructor before covering the course material. Due to the size of these classes, all questions will be held until the end of the session. You may also submit questions before the class to dealer.support@toyotatmh.com so the instructor can make sure to include the answer during the class. If you have a question after the session, you may submit them to dealer.support@toyotatmh.com, and they will provide you with an answer.