We’re thrilled to announce a dynamic leap forward with the MyToyota Customer Portal. After gathering valuable insights in our initial phase, we’re now proudly extending access to all Toyota customers. This expansion isn’t just about growing our digital footprint; it’s about revolutionizing the customer experience.
Integrated into the new equipment owner’s manuals, the MyToyota Portal simplifies the journey for new owners to register and access their standard telematics MyInsights data. As we embark on this exciting phase, we’ll be closely monitoring user experiences, and your insights will be our guiding stars.
What’s New?
- Simplified Registration and Improved User Interface: Navigating business account creation is now a breeze, thanks to our streamlined process and enhanced interface. Customers can now register for their own business accounts and follow a more streamlined approval process.
- Free Basic Access to MyInsights Telematics Data: Customers can delve into MyInsights standard telematics features that offer a deeper understanding of their equipment’s utilization and performance.
- Integrated MyQuotes Feature: Managing and viewing equipment quotes has never been easier. Send quotes from CPQ to your customers in MyToyota Customer Portal so they can monitor their Toyota equipment quotes and current status effortlessly.
Your Role as a Dealer:
Your participation and feedback are crucial in this journey. Here’s how you can make a difference:
- Maintain CRM records: Keep customer data up-to-date in the TMH Dealer Portal’s Account Management to ensure seamless customer registration.
- Timely Warranty Registration: Keep the wheels turning smoothly by quickly completing warranty registrations. This helps your customers see the new equipment in their fleet on the Customer Portal without delay.
- Feedback: Your insights are invaluable. Share your thoughts and help us refine the Customer Portal for an unparalleled user experience.
- Engagement: Motivate your customers to explore the new features and share their experiences with us.
Resources at Your Fingertips:
You’ll find updated Dealer PowerPoint presentations, video records, and training materials in the Dealer Portal and Toyota Asset Management. If you missed our Dealer Training Demo on January 25, 2024, don’t worry – the recording is now available in the Toyota Asset Management for you to explore these new features at your convenience.
We’re committed to making the MyToyota Customer Portal a key asset for our dealers and customers alike. Your active participation and feedback are vital to this initiative’s success. For any questions or further support, reach out to the MyToyota Digital Products Team at MyToyotaProductSupport@toyotatmh.com. Together, let’s drive towards a brighter, more connected future.