Our customers love the convenience of MyToyota! Now, customers can easily track their equipment orders, view quotes, and manage their Toyota equipment fleet all in one place. Plus, they will enjoy complimentary access to standard telematics data for new equipment orders with MyInsights. We ask that you help us share this exciting news with your customers—Toyota’s equipment now comes complete with a connected suite of digital solutions!
What Can You Do to Support?
- Ensure Customer Email Addresses and Company Locations are Correct in CRM: To enable customer registration on MyToyota, ensure accurate email addresses and account information in our CRM database through the Dealer Portal. If you have a customer interested in MyToyota, make sure their information is up to date for a seamless registration process.
- Start your Equipment Quote in Quote Connect (CPQ): Utilize the integrated CPQ feature within MyToyota for efficient quoting. Start your quote in Quote Connect, then click “Generate Documents” to send the PDF version to your customer’s MyToyota account.
- Timely Warranty Registration: Keep the wheels turning smoothly by quickly completing warranty registrations. This helps your customers see the new equipment in their fleet on MyToyota without delay.
- Feedback: Your insights are invaluable! Share your thoughts and help us refine MyToyota to create an unparalleled experience for your customers.
What is Coming Next?
MyToyota’s next version, Release 2403, will go live in early April 2024. What is coming in our next release?
- Updates Business Account Setup: MyToyota will now be the go-to hub for business account registration. Dealers no longer need to submit accounts manually to Toyota. Simply direct customers to MyToyota for easy registration and approval. MyToyota Store accounts will be fully merged with MyToyota for an improved customer experience between the two solutions.
- Note: If you would like to enable special online pricing for any of your customers, you will need to continue to contact ecommerce@toyotatmh.com.
- Enhanced MyInsights Page: Our latest release aggregates MyInsights data into a convenient table on the new MyInsights page. Now, customers can view standard data for all their MyInsights-connected equipment in one place, empowering them to make informed decisions efficiently.
Resources at Your Fingertips:
You’ll find updated Dealer PowerPoint presentations, video recordings, and training materials in the MyToyota Dealer Help Center, Dealer Portal, or Toyota Asset Management. We have also created a new MyToyota dealer flyer to highlight some of the benefits and next steps. If you missed our Dealer Training Demo on January 25, 2024, don’t worry – the recording is now available HERE.
We’re committed to making MyToyota digital solutions a key asset for you to share with your customers. Your active participation and feedback are vital to this initiative’s success. For any questions or further support, reach out to the MyToyota Digital Customer Experience Team at MyToyotaProductSupport@toyotatmh.com. Together, let’s drive towards a brighter, more connected future!