Aftersales Service Evaluations and Certification (ASEC) functions as an assessment method geared towards promoting KAIZEN activities within a dealer’s parts and service operations. This approach facilitates improvements in operational efficiencies and process optimization, thus fostering trust within the dealership’s customer base. The primary aim is to enhance operational safety while maximizing efficiency, enabling our dealers to achieve more with fewer resources.
Reflecting on June, TMH seizes the opportunity to recognize and commend dealers who have achieved ASEC certification. It is a distinct honor and privilege to spotlight the following dealers as ASEC Certified Dealers. The dedication and diligence demonstrated by each Dealer, their ASEC Champion, and every team member have been instrumental in reaching this significant milestone and in the ongoing efforts needed for sustained excellence in the future.
We extend heartfelt congratulations to the dealers listed below, whether they are newly joining our esteemed group of ASEC Certified Dealers or have successfully recertified, demonstrating their dedication to ASEC excellence:
70212 Toyota Material Handling MidSouth – Bowling Green, KY
70450 Toyota Lift of South Texas – Pharr, TX
70462 The Lilly Company – Jackson, TN
August ASEC Champion Training
Our August ASEC Champion Training Class in Columbus is almost full! We have three available slots for anyone still interested! Our dates for this training will be Tuesday, August 20, through Thursday, August 22.
The cost of the class is $249. Your ADM will have additional information if you have questions or would like to attend. Below is a summary of the ASEC Champion Training purpose and session details.
Purpose: Understanding what ASEC entails and its overall purpose, mastering the 5S Principles, delving into the ASEC Survey, honing the ability to observe through a workplace walk, developing flows and SOPs, highlighting key milestones in the ASEC Journey, and uncovering the potential safety and efficiency benefits of the program.
| 5S | Sorting | Systematizing | Shine | Standardize | Sustain |
Enrollment Cost: $249 per participant
Enrollment Cost Includes: 2 ½ days of ASEC deep dive training with the TMH ASEC Team, Factory Tour, PDC Tour, group photo, breakfast each day, lunch each day, and dinner on Tuesday and Wednesday evening.
What do you cover?
- Transportation costs to and from the training
- Accommodations
- Food and beverage outside of what is provided with enrollment cost
Please contact your ADM to get enrolled!
July ASEC Champion Training
The week of July 15, we had 13 participants from 12 different dealers participate in our ASEC Champion Training session. The session was held over 3 days and included 5S activities, plant tours, great discussions, and a final exam. We appreciate the commitment from our dealer network and were impressed with each individual and the value they brought to our session.
Below is a picture of the July ASEC Champion Training cohort.
