MyToyota Store & Portal – Release Summary
The MyToyota Store and MyToyota Portal launches are now complete. These updates deliver improved functionality for both customers and dealer teams, with enhancements across eCommerce, fleet reporting, and support tools.
MyToyota Store (eCommerce): Launched on October 28, 2025
MyToyota Portal: Launched on November 3, 2025
MyToyota Store – Highlights
- Subscription Refund Visibility: Customers can now view any subscription refunds on their Order Details page.
- Failed Payment Reminders: New dunning process alerts customers to update failed payment methods before cancellation of services.
- Canadian Availability: MyInsights® subscriptions are now available to Canadian aftermarket customers for purchase through the MyToyota Store.
Release Notes: 2509 Release Notes | MyToyota Store
MyToyota Portal – Highlights
- French language support enabled across the portal
- Equipment manuals reorganized for easier navigation
- TMH Fleet Reporting (Phase 1) available via Power BI
- Enterprise account enhancements delivered
Release Notes: 2509 Release Notes | MyToyota
Known Issues
- TICF Financing Data Availability: With the most recent TICF systems updates, finance-related elements in MyToyota will no longer show TICF lease or loan information. We are actively working with TICF to resolve this issue.
Need Support?
For questions or support, contact our MyToyota Dealer Support team at ecommerce@toyotatmh.com.