With the calendar year quickly coming to a close, we would like to send a reminder to the dealer network that all valid Fleet invoices must be submitted in the Toyota Portal by Friday, December 19. Invoices must be in compliance with the specific Fleet customers’ policy in order to be reviewed for payment by Toyota Fleet. Non-compliant Fleet invoices and/or Fleet invoices received after Friday, December 19,may result in dealer write-off.
Compliant Fleet invoices include the following:
- Repair start/end date within Fleet customer submission timeframe (30 days or timeline noted in customer policy and procedure manual)
- Valid PO (if applicable for that Fleet customer)
- Pre-approved quote by site and/or Fleet Account Manager
Please review the Fleet policy and procedure manual for the Fleet customers’ to ensure the Fleet invoice is in compliance prior to submitting on the Toyota Fleet Portal.
If you have any questions or concerns, please reach out to the Account Management Operations Manager, Jessica Hall, or create a Fleet Support Ticket.