Dealers Can Now Request Locations on Behalf of Customers
Helping customers gain access to the right locations in MyToyota just got easier. Dealers can now submit Add Location requests on behalf of their customers directly to the Digital Customer Experience Team. This enhancement helps streamline the process for customers who need access to additional locations while ensuring all requests continue to follow MyToyota’s approval workflow.
For step-by-step instructions, please visit our Help Center:
- For step-by-step instructions, please refer to our Help Center article: Dealer Add Location Help Article here.
Upgrade Connected Solutions Subscriptions in MyToyota Store
Customers with a MyToyota Enterprise Account can now upgrade eligible Connected Solutions subscriptions directly through the MyToyota Store.
Before upgrading, please make sure your customer has:
- An active MyToyota account
- Access to the location that owns the subscription
- A valid payment method set up in the MyToyota Store
If any of these requirements are missing, the customer may not be able to complete the upgrade.
For additional information, please review the following resources:
Thank you for helping your customers get the most out of MyToyota. If you have questions or need assistance, please contact the MyToyota Support Team by emailing eCommerce@tmhu.toyota-industries.com.
