F-M Lift Pro’s Transformative ASEC Journey


Dealer Spotlight

Earlier this year, F-M Lift Pro leadership was skeptical about starting the ASEC journey at their Omaha, NE branch . However, after a lot of hard work and effort by their lead  LaVista ASEC Champion, Marcus Delp, and the extended F-M Lift Pro team, they received the coveted ASEC Certification.   Eddie Travis, TMH AfterMarket District Manager, shared, ”How impactful F-M Lift Pro Omaha’s commitment to the 5’s journey has been throughout 2021 and congratulated F-M Forklift’s LaVista, NE. store on earning their After-Sales Service Certification (ASEC). Eddie also stated, “This is a powerful brand message for both TMH and F-M Forklift as marketplace leaders. This certification serves as a progressive message for both existing and prospective customers that F-M Forklift will be proud to showcase. This achievement also compliments our collective go-to TMH and F-M market strategy and provides significant long-term advantages over the competition. We at TMH are very proud of this F-M Forklift ASEC achievement.”   The following are before and after pictures from the La Vista Branch ASEC evolution. Please wish them all the best after wrapping up a long but beneficial 2021 journey!!   Shop Floor   Before                                                                               After                                        ToolBox Organization                                                     Scheduled Service Job Board                          Bret Bruin, TMH Vice President of Advanced Services & Aftermarket Operations, went on to share his ”Congratulations to the team in La Vista! The before and after pictures show the amount of effort your team put into this transition. Great teamwork by everyone involved!”   If you are interested in learning more about these Dealer events and best practices or have one of your own that you would like to share, please reach out to Trey Barber or Michael Parker with the TMH Dealer Development team trey.barber@toyotatmh.com or michael.parker@toyotatmh.com .