Platinum Test Complete for 2022 

PLATINUM SKILLS CHALLENGE

The Technician Platinum Skills Challenge took place on November 2, at Toyota Material Handling (TMH) in Columbus, Indiana. 8 of the 10 qualifying technicians joined us for a comprehensive competition across all TMH products for an opportunity to be named the Top Technician of 2022 and earn Lifetime Platinum Technician Distinction.

The technicians had 20 minutes to diagnose the issue on the product contained within the station. Proctors were onsite to evaluate their problem-solving methodology and assigned scores based on predefined criteria. Upon completion of the challenge, all scores were tallied and the top three scoring technicians were recognized.

Our Top Technician of 2022 is Al Caldwell with Toyota Material Handling Systems. Al will receive $3,000, a recognition plaque, an invitation to our Annual Dealer Meeting, and a Lifetime Platinum Technician distinction.

Coming in second place is Eli Stevens with Toyota Material Handling Systems and Roger Rybacki with Conger Industries finished in third place.

Congratulations to all of our participating technicians!

NEW TRAINING OPPORTUNITIES

Lithium-Ion Battery (Sales)

Demo Book – COMING SOON (Path: Dealer Portal > Toyota Links > TMH Learning Center > Resources > Sales Resources > Demo Books)

SEnS+ (Sales)

Demo Book – COMING SOON (Path: Dealer Portal > Toyota Links > TMH Learning Center > Resources > Sales Resources > Demo Books)

SEnS – Additional Resources & Product Comparison (Sales)

3-Wheel Sitdown Counterbalance Refresh (Sales)

Demo Book (Path: Dealer Portal > Toyota Links > TMH Learning Center > Resources > Sales Resources > Demo Books)

New Class I and Class II Product Training for Technicians Available Now

A new eLearning on the LMS educates technicians on new Class I and Class II products. This eLearning explains the differences in the model numbers, options, and key mechanical differences. This course is available in the “Additional Courses” section and takes approximately 30 minutes to complete.

SALES TRAINING

New Equipment Sales Veteran Pathway – Now Available in the LMS: The Veteran Path enables experienced sales professionals who have extensive industry experience but are new to Toyota to quickly progress through each level of the program. This fast-track program recognizes the value of experience while facilitating assimilation to the Toyota brand and culture. 

To be considered for the Veteran Path, you must meet the following criteria:

• New Equipment Sales Certified Professional,
• 5 or more years of forklift sales experience,
• Pre-Approval from the Dealer Sales Manager District Sales Manager, and final approval from the TMH Management Team.

Once accepted into the program, the sales professionals complete six core programs to achieve Toyota Material Handling New Equipment Sales Silver Certification status.

For more information about the program, contact Corey Carr at corey.carr@toyotatmh.com.

PARTS TRAINING

Parts Certification Program Course Openings Available: Have you thought about the next course you need to advance in Parts Certification Program lately? Check out the updated parts training calendar in the new LMS and register for the classes you’ve been looking for! There are many class dates to choose from. Sign up now before the openings are filled up!

VOLUNTEERING

Dealer Training Instructional Designers showcase Virtual Reality VR: GIRL UP is free and presented to 5th and 6th graders in Bartholomew Consolidated School Corporation (BCSC). The purpose of the program is to help young girls better understand non-traditional roles in Science, Technology, Engineering, and Math (STEM) and meet female role models and mentors for those entertaining career paths in STEM-related fields. Toyota Material Handling had a great time showcasing our VR training to the girls. They enjoyed wearing the gear and working in our training dojo virtually.

TOYOTA LOGISTICS SOLUTIONS (TLS) TRAINING

Congratulations to our October Toyota Logistics Solutions Graduates! Toyota Logistics Solutions is a 3.5-day Toyota Logistics Solutions program, participants will learn about warehouse operations, and how to provide end-to-end solutions in this space. Participants are introduced to warehousing terminology, the functions of warehousing, and the various products and services available to help customers improve processes and increase productivity.