Aftersales Service Evaluations and Certification (ASEC) functions as an assessment method geared towards promoting kaizen activities within a dealer’s parts and service operations. This approach facilitates improvements in operational efficiencies and process optimization, thus fostering trust within the dealership’s customer base. The primary aim is to enhance operational safety while maximizing efficiency, enabling our dealers to achieve more with fewer resources.
Reflecting on May, TMH seizes the opportunity to recognize and commend dealers who have achieved ASEC certification. It is a distinct honor and privilege to spotlight the following dealers as ASEC Certified Dealers. The dedication and diligence demonstrated by each dealer, their ASEC Champion, and every team member have been instrumental in reaching this significant milestone and in the ongoing efforts needed for sustained excellence in the future.
We extend heartfelt congratulations to the dealers listed below, whether they are newly joining our esteemed group of ASEC Certified Dealers or have successfully recertified, demonstrating their dedication to ASEC excellence:
70286 F-M Forklift Sales & Service, Inc. – Bismarck, ND.
70351 Hugg & Hall Equipment Co. – Ft Smith, AR.
70387 Forklifts of Cape, Inc. Cape Girardeau, MO.
ASEC Champion Training Update
Our July 16-19, ASEC Champion Training Class in Columbus is full! Due to demand, we will be offering a second ASEC Champion Class in August. Dates for the new class will be August 20-22. The cost of the class is $249 and your ADM will have additional information if you have questions or would like to attend. Below is a summary of the ASEC Champion Training purpose and enrollment costs.
____________________________________________________________________________________
Purpose: Understanding what ASEC entails and its overall purpose, mastering the 5S Principles, delving into the ASEC Survey, honing the ability to observe through a Workplace Walk, developing flows and SOPs, highlighting key milestones in the ASEC Journey, and uncovering the potential safety and efficiency benefits of the program.
| 5S | Sorting | Systematizing | Shine | Standardize | Sustain |
Enrollment Cost: $249 per participant
Enrollment Cost Includes: 2 ½ days of ASEC deep dive training with the TMH ASEC Team, Factory Tour, Group photo, breakfast each day, lunch each day, and dinner Tuesday and Wednesday evenings.
What do you cover?
- Transportation costs to and from the training
- Accommodations
- Food and beverage outside of what is provided with enrollment cost
Please contact your ADM to get enrolled!