8HBW23 Fulfillment for eCommerce


Dealers may now use their dealer-owned 8HBW23 eCommerce spec units to fulfill eCommerce orders (including Built in the Heartland Promo).

eCommerce Spec for 8HBW23

  • Truck Options: 8019, XFRH
  • Mast: ‘30011

Details

  • Pricing Difference: If dealer stock is used to fulfill an online order and your dealer stock cost basis is greater than the online sell price, please email Sales.Incentives@tmhu.toyota-industries.com with the unit number. Sales incentives will issue a credit to match the cost the dealer would receive if the order was fulfilled using TMH factory inventory.  
  • For Open Orders: If an open eCommerce order is currently assigned to TMH factory inventory (National Fulfillment) and you’d like to use your dealer-owned inventory instead, contact ecommerce@toyotatmh.com with the order number, model-serial number.

Thank you for your continued partnership and support as we work to improve eCommerce fulfillment and customer satisfaction. If you have any additional questions, please reach out to ecommerce@toyotatmh.com.