A Letter from John Crews, President & CEO, Toyota Industries Commercial Finance
The launch of TICF’s origination and servicing system marks an important milestone for TICF that has been a long time in the making. I’m proud to share that our new originations and servicing system, powered by Odesa, has successfully launched. Our significant investment in this new platform will influence the way we do business and how we serve you and our mutual customers for years to come.
This achievement reflects years of planning, development, testing, and extensive training, but it is only the beginning; we are committed to ongoing testing and future enhancements. We recognize that change can often bring unexpected challenges. Our team is fully dedicated to making this transition as smooth as possible and providing the support you and your team may need as you navigate the new Dealer Portal.
All users with active accounts on the Dealer Portal received an email detailing how to access the new site. Please make sure to save and refer to the Dealer Portal Launch Support Guide for immediate assistance available to you and your team.
We recognize that there will be times when learning and adapting to the new Dealer Portal may feel challenging, but please know that the shared goal remains the same: to make doing business together faster, simpler, and more efficient for you and our mutual customers.
On behalf of the entire leadership team and dedicated associates at TICF, we would like to express our gratitude for your trust and collaboration. We truly appreciate your partnership and continued patience as we deliver what we believe to be a significant step forward for all of us.
As always, please don’t hesitate to reach out to our team with any questions.
Sincerely,
John Crews
President & CEO