Training and Development

Dealer Training and DevelopmentDealer Training and Development

The Master Technician Gold Certification exam will now consist of five sections. Learn more about this exam and how you can best prepare.

Dealer Connect

What is Dealer Connect?What is Dealer Connect?

Curious to learn more about Dealer Connect and how it supports all aspects of the Dealer operation? Learn more about this system and the benefits it can bring to your dealership!

ASEC

Celebrating Dealer ASEC SuccessCelebrating Dealer ASEC Success

Improve your Dealership’s operational efficiencies and processes by becoming an ASEC Certified Dealer. View the Dealers who went above and beyond for March.

Marketing Updates

Marketing UpdatesMarketing Updates

Don’t miss the latest Toyota Forklift blog content.

eCommerce Updates

eCommerce UpdateseCommerce Updates

Click here to read more about what’s new with the MyToyota Store.

Fleet News

Fleet Department UpdatesFleet Department Updates

Manage your Fleet and stay up-to-date on best practices through the TMH portal.

Toyota Material Handling Announces New Tora-Max Electric Walkie Pallet Jack Models     Toyota Material Handling Announces New Tora-Max Electric Walkie Pallet Jack Models     

Toyota Material Handling announces the launch of the second generation Tora-Max Electric Walkie Pallet Jack and the all-new Tora-Max Compact Electric Walkie Pallet Jack. See more details.

TMH Telematics Team Visits TMH SystemsTMH Telematics Team Visits TMH Systems

A cross-functional group of TMH Telematics Associates visited Toyota Material Handling Systems to gain insights on how the future telematics offering can impact each dealership function. Find out more.

Application Support

Application Support Training Classes for April 2022Application Support Training Classes for April 2022

The Application Support team will work with other departments to hold Friday training sessions. See which courses are being offered this month!

Dealer Spotlight

TMH & Dealers publish the next “Chapter” in the TMH Dealer PlaybookTMH & Dealers publish the next “Chapter” in the TMH Dealer Playbook

Dial into this important Teams session for the latest Dealer Playbook Chapter on Service Parts. Several key TMH Dealers will discuss parts best practices and standards from a customer perspective. Find out more.

Training and Development

Toyota Logistics Solutions Brochure is Available on the Dealer PortalToyota Logistics Solutions Brochure is Available on the Dealer Portal

The Toyota Logistics Solutions Brochure, Fillable Site Survey Forms, and Parts Playbook are all available on the Dealer Portal. See more details.

Dealer Connect

Who is Dealer Connect?Who is Dealer Connect?

Who is Dealer Connect and what exactly is it that we do? More importantly, what are we going to do for you? Find out more.

Marketing Updates

Marketing UpdatesMarketing Updates

Don’t miss the latest Toyota Forklift blog content.

Fleet News

Fleet Department UpdatesFleet Department Updates

Manage your fleet and stay up-to-date on best practices through the TMH Portal.

eCommerce Updates

eCommerce UpdateseCommerce Updates

Read more to see what’s new with the MyToyota Store.

Top 3 Platinum Skills Challenge Winners AnnouncedTop 3 Platinum Skills Challenge Winners Announced

Register for the upcoming Toyota Logistics Solutions training opportunities and get to know the winner of the 2021 Platinum Skills Challenge, Tim Williams!

Application Support

Application Support Training Classes for March 2022Application Support Training Classes for March 2022

The Application Support team will work with other departments to hold Friday training sessions. See which courses are being offered this month!

Dealer Spotlight

TMH Dealers Further Develop Parts & Rental Best PracticesTMH Dealers Further Develop Parts & Rental Best Practices

View the newest chapter of the Dealer Playbook now. See more details.

Dealer Connect

Southwest Toyota Lift Goes Live On Dealer ConnectSouthwest Toyota Lift Goes Live On Dealer Connect

Southwest ToyotaLift is live with Dealer Connect! View additional Dealer Connect updates.

ASEC

Celebrating Dealers ASEC SuccessCelebrating Dealers ASEC Success

Improve your Dealership’s operational efficiencies and processes by becoming an ASEC Certified Dealer. View the Dealers who went above and beyond for January.

Marketing Updates

Marketing UpdatesMarketing Updates

Don’t miss the latest Toyota Forklift blog content.

Fleet News

Fleet Department UpdatesFleet Department Updates

Manage your fleet and stay up-to-date on best practices through the TMH portal.

Toyota Dealers Work Together to Better Serve Coca-ColaToyota Dealers Work Together to Better Serve Coca-Cola

Learn more about how Toyota National Accounts and Dealers worked together to help Coca-Cola improve their fleet conditions while reducing costs.

New Update

TMH Telematics Team Visits TMHNCTMH Telematics Team Visits TMHNC

A cross-functional group of TMH Telematics Associates visited Toyota Material Handling Northern California to gain insights on how the future telematics offering can impact each dealership function. See more details.

Application Support Training

Application Support Training Classes for February 2022Application Support Training Classes for February 2022

The Application Support team will work with other departments to hold training sessions on Fridays. See which courses are being offered this month!

Dealer Spotlight

The Lilly Company’s Ultimate Forklift Financing GuideThe Lilly Company’s Ultimate Forklift Financing Guide

The Lilly Company created “The Ultimate Forklift Financing Guide” to better explain the financing options and definitions of the most common types of forklift financing. Read more.

Dealer Connect

Dealer Connect UpdatesDealer Connect Updates

Southwest ToyotaLift will go live with Dealer Connect on January 31! View additional Dealer Connect updates.

ASEC

Celebrating Dealers ASEC SuccessCelebrating Dealers ASEC Success

Improve your Dealership’s operational efficiencies and processes by becoming an ASEC Certified Dealer. View the Dealers who went above and beyond for December.

Training and Development

Top 11 Platinum Certification Winners AnnouncedTop 11 Platinum Certification Winners Announced

Register for the upcoming Toyota Logistics Solutions training opportunities and get to know one of our top technicians, Dan Sharp!

National Accounts UpdatesNational Accounts Updates

See the latest national account additions.

eCommerce Updates

eCommerce UpdateseCommerce Updates

Read more about what’s new on the MyToyota Store.

Fleet News

Fleet Department UpdatesFleet Department Updates

Manage your fleet and stay up-to-date on best practices through the TMH portal.

Marketing Updates

Marketing UpdatesMarketing Updates

Don’t miss the latest Toyota Forklift blog content.

MyToyota Store 2021 Cyber Sale ExtendedMyToyota Store 2021 Cyber Sale Extended

CYBER WEEK SALE RESULTS     This year’s Cyber Week Sale ran from November 26 through December 3 and included both Hand Pallet Jack (HPT) models, the Tora-Max Electric Walkie Pallet Jack (TWB40), and 20% off Toyota Genuine Parts with a promo code. Below are the results of the original sale dates.        MYTOYOTA STORE CYBER SALE EXTENDED     The MyToyota Store has extended the Cyber Sale for Toyota […]

Wet Disc Brakes UpdateWet Disc Brakes Update

As of January 12, 2021, wet disc brakes are standard on all Mid and Large IC forklifts. These brakes are designed and built by Toyota and offer quiet operation with an expected lifespan of 10 years/20,000 hours.   Production for units with wet disc brakes will begin May 1, 2021. This change will impact all […]

MyToyota Store 2021 Cyber Sale ExtendedMyToyota Store 2021 Cyber Sale Extended

CYBER WEEK SALE RESULTS     This year’s Cyber Week Sale ran from November 26 through December 3 and included both Hand Pallet Jack (HPT) models, the Tora-Max Electric Walkie Pallet Jack (TWB40), and 20% off Toyota Genuine Parts with a promo code. Below are the results of the original sale dates.        MYTOYOTA STORE CYBER SALE EXTENDED     The MyToyota Store has extended the Cyber Sale for Toyota […]

Application Support Training

Application Support Training Classes for January 2022Application Support Training Classes for January 2022

CRM Basic Training This course will cover customer lookup and creation, pre-sales, and the steps to create a basic quote. Any individual new to creating quotes in SAP CRM will benefit from this course.                 Date: January 7, 2022, 1:00 p.m. ET Duration: 2 hours Instructor: Kamran Memon   REGISTER HERE   This will be […]

Dealer Spotlight

F-M Lift Pro’s Transformative ASEC JourneyF-M Lift Pro’s Transformative ASEC Journey

Earlier this year, F-M Lift Pro leadership was skeptical about starting the ASEC journey at their Omaha, NE branch . However, after a lot of hard work and effort by their lead  LaVista ASEC Champion, Marcus Delp, and the extended F-M Lift Pro team, they received the coveted ASEC Certification.   Eddie Travis, TMH AfterMarket […]

Dealer Connect

Dealer Connect UpdatesDealer Connect Updates

Dealer Connect Updates   The Dealer Systems team has been working with two pilot partners – Southwest ToyotaLift and Toyota Material Handling MidSouth – to get them up and running on Dealer Connect , the next generation Dealer Management System that will improve the way we all do business.   Dealer Connect is built on […]

Training and Development

Top 11 Platinum Certification Winners AnnouncedTop 11 Platinum Certification Winners Announced

TECHNICAL TRAINING   Top Eleven Announced for Platinum Test Scores: We would like to recognize the top eleven technicians who scored the highest points on the Platinum Test. Usually, we only list the top ten, but this year we had a tie. Congratulations to the top eleven!   Dan Sharp – Toyotalift Northeast, LLC David […]

National Accounts UpdatesNational Accounts Updates

Lead Dealer National Account Additions:   84 Lumber – 84 Lumber is an American Building Supply Company with over 250 stores in 30 states with headquarters in 84 PA. GR Clemence from PennWest will manage the account.    Delta Airlines – Based in Atlanta, GA. Delta is a legacy carrier and one of the largest […]

Warranty Update

Warranty Administration Training Videos Are Now Live!Warranty Administration Training Videos Are Now Live!

WARRANTY ADMINISTRATION TRAINING VIDEOS ARE NOW LIVE!   TMH Warranty has worked with the TMH Training Department to develop and create (5) new micro training videos. They are “micro” training videos due to their short length. We targeted each video to be 2 to 5 minutes in length. Our goal is to provide a 24/7 […]

Toyota Releases 22 New Electric ModelsToyota Releases 22 New Electric Models

Toyota is excited to announce the release of more of the 22 new models to the product portfolio.   With 22 new models, we are launching more products than ever and are providing solutions that will help you break into new accounts and industries. Our focus continues to be on electric products and being highly […]

New Update

Industrial Truck Service Turns 50!Industrial Truck Service Turns 50!

A company like Industrial Truck Service has to start somewhere, and in this case, it was an unassuming shop on McPhillips street in Winnipeg, Manitoba. Providing professional service for the growing material handling industry, John Monteith (founder & President of Industrial Truck Service) focused both on satisfying his growing customer base and recruiting "Can do […]

Dealer Spotlight

TMH & Dealers Develop Standardized Service Work ProcessesTMH & Dealers Develop Standardized Service Work Processes

In the spirit of YOKOTEN or idea sharing, twenty-five personnel from TMH and seven TMH dealers from across the U.S., gathered in Elk Grove, Illinois, at the Atlas Toyota headquarters. Their focus was to develop standardized service work planned maintenance processes for three high-volume electric Toyota models. The overall goal of the 4-day workshop:   […]

Application Support Training

Application Support Training Classes for December 2021Application Support Training Classes for December 2021

The Application Support team will work with other departments to hold training sessions on Fridays this month. Sign up using the registration links in the course descriptions below.

New Update

First Annual Lean Champion ConferenceFirst Annual Lean Champion Conference

You Can Do What With Lean?:  The First Annual Lean Champion Conference “My favorite part was seeing the possibilities beyond the basics of Lean. The whole event answered a lot of questions I didn't know I had.” – Charlie Evans, ProLIft.    The role of Lean Champions is to lead their Dealership through the journey […]

Dealer Connect

Dealer Connect ClarificationsDealer Connect Clarifications

Dealer Connect   Clarifications:   We would like to share some information that was of most interest during Toyota Week  (November 1 –5, 2021).   Current State of   Dealer Connect MidSouth has been LIVE with   Dealer Connect   for 7+ months with the following functionality: Field Service mobile for techs Business Connect for […]

ASEC

Celebrating Dealers ASEC SuccessCelebrating Dealers ASEC Success

Aftersales Service Evaluations and Certification (ASEC) is the evaluation method used to promote kaizen activity in a dealer’s parts and service operations. This will help dealerships improve operational efficiencies and streamline processes while securing the trust of their customer bases. The ultimate goal is to maximize efficiency and help our dealers do more with less. […]